Recent events have brought this into focus. In 2010 the MTA cut service all over the region, and cuts to the the QM22 bus here in Queens were particularly notable. This was a weird express route that made only a few runs during rush hours to Midtown from a part of Astoria and Jackson Heights that is not close to either the N/Q or the 7 train. The riders were dedicated and well-organized. Joel Azumah, a bus company owner and a regular reader of this blog, stepped in to provide replacement service.
By law, the New York City Department of Transportation has the authority to approve all bus service within the city, and I don't know the last time it approved a new permit. The old trolley companies like Queens Surface and North Shore, which had all converted to buses and ceased to function like anything but government patronage monopolies, were gradually absorbed into the MTA.
The politically-connected Satmar Hasidim have been able to accomplish superhuman transportation feats in this city. Former DOT commissioner Iris Weinshall, also the wife of a sitting U.S. Senator, couldn't get the DOT to remove a bike lane, but the Satmar could. Similarly, they have gotten a permit to run their own gender-segregated private bus service. Nobody else.
The DOT did not grant Joel a permit to run his QM22 replacement service. He tried to run the service on a technicality, claiming that it was a private transportation club, but he didn't fool anyone. The DOT took him to court and won.
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Now the MTA's fiscal picture has now improved, at least temporarily, and the authority has announced that it will restore service on a number of bus routes. The QM22 is not among those routes, and a number of politicians are holding rallies "demanding" that the MTA restore it. The leaders of this group, Senator Gianaris and Assemblymember Peralta, have both gone on record opposing the use of bridge tolls to increase transit funding, and then voted to cut the funding for the MTA. When a politician insists that money be spent on a particular route but doesn't provide money for it in the budget, they're implicitly saying that other routes deserve the money less, but of course Gianaris and Peralta won't say what routes should not be restored.
The solution is straightforward: if the state and city won't fund transit adequately and the MTA chooses not to serve a particular area, the city should grant private operators the right to run pilot service and see if they can do better. They have consistently refused to, and this is evidence of a massive failure on the part of Mayor Bloomberg and Commissioner Sadik-Khan.
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The DOT and TransportAzumah are still in litigation. Currently, we have filed an appeal to the Appelate Division and expect to have a hearing in September. The fat lady is trying to sing, but we'll keep cutting her mic off until she sings something we like.
The problem with a large government operator is simple: there is no incentive to be dynamic and responsive if the private sector can effectively be smothered. There is a view that private operators are not as reliable, but when the public sector actively interferes with their operations, it becomes a problem.
The QM22 had an average daily ridership of 62. That's 31 people, assuming each makes a round trip.
A single subway car on the N or Q train holds nearly five times that.
The QM22 was a waste of resources. Virtually nobody used it. Gianaris and Peralta are whining for the sake of whining.
Now, if a private bus operator disagrees with me and wants to restart the QM22, I have no objection to that, and I don't see why the city should object. But I don't see it being remotely successful.
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